FAQ
•How do I add personal message to the card & send the spotify playlist ?
During checkout you will be asked to enter the personal message & spotify playlist link. Alternatively you can send us the message in reply to the order confirmation email you will receive or directly to our business whatsapp no. given any time of your convenience.
•What's the ethical & environmental stand of your brand?
We choose each brand or product included in the box after researching for weeks, making sure it is ethically sourced, gives back the farmers their share, is biodegradable & cases minimal carbon footprint etc. We switched a no. of products from our first edition boxes to reduce plastic. We use zero plastic (like polythene bags or bubble wrap )in packaging even though the switch costed us our profit share. At this moment we have minimal plastic usage beyond which we can't reduce since we will have to raise the product price then, which many buyers won't be able to afford. To compensate this, we take responsibility of upcycling all the packaging products we use. Read " Join us in recycling" for details.
•Do you ship worldwide ?
Yes , we do ! But you have to contact us via whatsapp / email / Instagram to check the shipping costs & order directly as the costs will change with each country.
•What are the brands included ?
Each brand included is given in the content details under each box.
•What's the shipping time ? Is it home delivered ?
Yes, it is home delivered by Indian post. In India you can select two shipping options during checkout.
One is normal courier which will take around 4-5 days in south India & upto 8-9 days in North.
Second is by Speed courier. It will take around 2-4 days in south India & upto 6 days in North.
•Can I customise the box with contents not in the list?
Yes, you can ! We have made customized boxes for our clients before & that adds an ever more personal touch to the box you sent to your loved one. Contact us for further details.
•I have more questions, what should I do?
Please feel free to contact us on the Instagram link given in the site or the whatsapp no. where we will help answer all your questions :)
JOIN US IN RECYCLING ♻️
We encourage & insist on our customers to help us upcycle all the packaging that comes under the box. We take total responsibility of recycling of the products we provide, since we believe that everyone has to do their share to keep our planet green. Follow us on Instagram for instructions on how to join this initiative.